About

The Strategic Hub
The Loop Consulting is a reputable strategic management firm based in Kenya. With a strong dedication to excellence, we specialize in delivering professional advisory services and comprehensive training to businesses. Our mission is to empower our clients, enabling them to achieve sustainable competitive advantages in today’s dynamic markets. We are committed to providing timely and exceptional solutions that are tailor-made to meet the unique needs of each client. Our unwavering support extends throughout the entire process of strategy implementation, ensuring success at every step. Our diverse portfolio encompasses a wide range of organizations, including small businesses, corporations, privately owned firms, local government entities, and Non-Governmental Organizations (NGOs). Leveraging our expertise, we assist organizations in navigating challenges, seizing opportunities, and thriving in the complex and ever-evolving business landscape of today.
OUR VISION
To be a global strategic management hub of choice offering tailor-made services that will scale businesses towards brand dominance
OUR MISSION
To provide exceptional customer centric services and strategic solutions that meet dynamic business needs.
CORE VALUES
Customer Obsession, Professionalism, Integrity, Collaboration.
MEET THE FOUNDER

Our esteemed founder, Grace Ngugi, is a visionary leader with a passion for driving business success. As a Strategic Management PhD student, she possesses a wealth of knowledge in strategy and planning. Grace’s extensive experience as an Executive Customer Experience Expert sets her apart, as she brings a holistic approach to business development.
Recognized for her innovative thinking, Grace excels at identifying untapped growth opportunities by fostering a culture of exceptional customer experience. Her strategic guidance has proven instrumental in helping numerous companies achieve their goals and sustain long-term growth through the delivery of high-quality service.
What truly sets Grace apart is her ability to combine creativity and practicality in her approach. Her unique perspective has garnered her an exceptional reputation in the customer service field. With a deep understanding of market trends and evolving consumer needs, she crafts strategies that are not only visionary but also grounded in reality.
Grace’s dedication to excellence is reflected in her track record of transforming businesses. She possesses a keen eye for detail, allowing her to navigate complex market landscapes and seize competitive advantages. Her collaborative approach fosters strong partnerships with clients, ensuring that their unique objectives are met with tailored solutions.
As the driving force behind our company, Grace’s leadership and expertise empower our clients to thrive in today’s ever-changing business environment. With her at the helm, our consulting services are unrivaled, delivering tangible results and unlocking the full potential of businesses across various industries.